Security Command Centre now in operation

We are happy to announce that our Security Command Centre has come to fruition with its official opening and blessing held on Wednesday, 14 February 2024.

“We are very excited and happy to showcase the functionality and improvements in safety the centre will make,” says Brett Watene, Head of Security and Organisation Resilience.

The modern facility features security technology that will connect the entire District of Te Whatu Ora, Counties Manukau and it speaks volumes to how seriously we take safety.

Health Minister, Shane Reti, visited the new Security Command Centre on a recent trip to Middlemore Hospital and was very interested to see how it all worked.

Our Security Coordinators will monitor surveillance screens 24/7 for anything from lost patients to violence, aggression and more.

Improved coverage of the Emergency Department, car parks, satellite sites and other high-risk areas will enhance security measures currently in place.

“This security command centre for Counties has been three years in the making and is the result of some excellent work from all key stakeholders involved in the project,” says Brett.

“The centre will help improve systems, coordination of staff, detection, prevention and investigation of incidents but most importantly it will help improve the safety of staff visitors and patients across the district.”

Kurtis Heketoa and the rest of the security team are also excited about the launch saying, “we can see more and respond quickly, bringing additional eyes to our sites and the carpark which will be great.”

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